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Business e-Governance Solutions
- Overview
- Solutions
Integrated Citizen Services
Land Record Systems
Registration Services
Transportation Utilities Management
Facilitating Governance, Empowering Citizens
Pioneers of e-Governance services in India, CMS Computers is playing a crucial role in the implementation of government services in India.
Dynamic business environment and increasing accountability are prompting governments to become more competitive and transparent. Government organisations in India also face multiple challenges in reaching out to citizens due to the vast population and diverse demographics of the country.
To overcome these impediments, CMS is working closely with government bodies to facilitate public utilities through Information Technology and build a modern framework of governance in India. As a leading solutions provider of e-governance services in the country, we deliver hundreds of government services right at the doorstops of millions of citizens in India every day.
Over the years, we have built a robust delivery model by expanding our network of service centres and workforce across the rural pockets and major urban centres in India.
Our ICT projects have created thousands of employment opportunities and facilitate the implementation of various national
and state-level policies.
Government services including utility bills, certificates, landholding records, taxation and education, reach out to more than 4 million rural citizens and 3 million urban citizens every month.Besides, We also taking key services such as transportation, telecommunications and health to small cities and remotest regions of the country.
In the past 12 years, CMS Computers has taken several path-breaking initiatives in the area of e-governance such as development of print module for land records, use of video conferencing in high-sensitive criminal cases and digitization of various government offices such as Department of Stamp and Registration and Road Transport Department. Unique Identification Number or Aadhar Card is another unique and ambitious project that CMS is currently spearheading across various parts of the country.
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The success of CMS e-Governance solutions is evident from the fact that about 1.8 million transactions are being recorded every month from its 16,780 common service centers spread across over a lakh of villages in the country. CMS Computers is committed to bringing smiles on the faces of millions of Indians by offering a wide range of consumer and public services to them.
For decades, CMS’s e-Governance Division has diligently worked to propagate it solutions across various departments, ministries, governments and civic bodies. We have developed path-breaking solutions to suit various public policies and requirements for citizen services.
In addition to citizen services, we have also helped several government offices in developing systems to improve responsiveness and transparency within the departments. Our ultimate objective is to make service delivery fast and effective and make bureaucracy and administrative activities more efficient ─ at par with the dynamism of the private sector.
Learn more about how CMS is transforming India’s IT landscape through e-Governance Solutions
Integrated Citizen Services
Land Record Systems
Registration Services
Transportation Utilities Management
Reaching over 2 crore households and 1 lakh villages everyday, CMS Computers continues to be the largest service provider of Integrated Citizen Services (ICS). The e-governance division of CMS Computers provides a one-stop shop facility where various government and customer services are provided to people, doing away with the need of citizens making rounds of various departments for their requirements.
CMS’s role in fostering the growth of integrated citizen services is unparallel. CMS has not only implemented India’s first ICS scheme, but also established the biggest network of village level entrepreneurs in the remotest locations of the country. CMS’s e-Governance team offers more than 150 utilities and has successfully implemented 12 ICS projects till now.
We have partnered with several governments, public departments and civic bodies for the implementation of key public policies and schemes. Our strong presence in both urban as well as rural regions makes us the first choice for implementing an ICS project. We are looking to introduce more services such as financial inclusion, e-commerce and many more in near future.
Achievements
- First ICS project was implemented by CMS Computers in Andhra Pradesh.
- First time print module for land records to offer from ICS network was developed by CMS for Maharashtra.
- Developed functional portals for all CSC schemes offering G2C and B2C services.
- Developed and integrated some complex services like Passport application to be offered from B1 centers.
Deliverables under ICS
- Design the Architecture and Establish the Data Center for Application, Network, Infrastructure and Deployment.
- Design the Architecture and Establish the Citizen Service Centers.
- Integrate with various Departmental Networks / Applications / Database.
- Design and Host the Portal and Internet Services.
- Deploy the Counter staff / Managerial Staff at centers.
- Run and Manage the Operations of the Staff / Centers.
Project Features
- Provides real time online transactions.
- Citizen Service Centers operate from 8-AM to 8-PM on all working days and are open on Sundays and other holidays from 9.00 A.M to 3-00 PM.
- At Bangalore few centers are working 24X7.
- Electronic queuing system and efficient transaction of business reduces waiting time.
- Any service at any counter in the center.
- Accepts all forms of Money including cash, cards, Cheques etc.
Bouquet of Services
- Payment of utility bills/taxes
- Registration and issue of certificates of births / deaths
- Issue of Land Records
- Issue of Domicile, Income, Insolvency, Caste certificate etc
- Correction, addition deletion of records in Ration Card / Voter Card
- Filling of Online application and fee collection for School/ College
- Facility for filling applications of government jobs.
- Dissemination of information and processing of applications related to social subsidy schemes
- Distribution of Rajiv Gandhi JivandayiArogyaYojana Cards
- Telemedicine
- Information centre for National Pension Scheme
- Registration of applications for passports
- Filing of sales tax returns
- B2C services like payments of DTH and mobile bills, money transfer, movie tickets, etc.
- Financial Inclusion including banking and insurance services
- Documentation of Aadhar Cards.
Every emerging country in the world is facing an enduring challenge of keeping up infrastructure of their cities with rapidly increasing urban population. Governments are looking for innovative solutions to make public and even private utilities more accessible to city dwellers.
CMS Computers has been working closely with civic bodies to enhance the scope of Information Technology in urban planning. Having outstanding capabilities and expertise in various domains of IT such as Traffic, Energy and Security, CMS is uniquely positioned to help governments build smart cities.
Bangalore One and Bangalore Traffic Police, our flagship projects in Bangalore, are the best examples of how technology can ease distribution of services, strengthen law and order, and make cities more energy efficient.
We are looking to collaborate with transport authorities, municipal corporations, utility companies, security agencies and several other government departments to make services more easily accessible to citizens. CMS aims to build smart cities with advanced technologies such as Internet of Things, mobility, analytics and cloud computing.
To know more about how CMS is transforming e-governance in urban centres, download case studies placed on the right hand side of this page.
The daunting task of delivering public utilities in remotest locations is full of operational challenges in India. Government agencies struggle with poor infrastructure and distribution network, while rural citizens have to travel long distances to avail government services.
The centre and various state governments have indeed taken several path-breaking initiatives over the last decades to fill the gaps in the distribution network through information technology. Government agencies have partnered with leading technology firms like CMS to build ambitious nationwide IT infrastructure and distribution channels, where public utilities can be become more accessible and transparent to citizens.
Common Service Centers
CMS has collaborated with central and state-run agencies for various projects and played a significant role in connecting lakhs of villages with government departments. The biggest example of our success is Common Services Centres (CSCs). Launched in 2006, this flagship scheme was implemented under the National e-Governance Plan (NeGP) with an idea to set up one-stop shop facility for providing multiple services in far-flung locations.
CMS has been a major catalyst in expanding the base of CSCs across the country. It has built a robust distribution chain, developed brilliant IT architecture and created plethora of job and business opportunities in some of the remotest locations of the country.
Thousands of youths have joined the bandwagon to become village-level entrepreneurs. Moreover, many hardware and software professionals are hired to monitor the project on district levels. Going forward, CMS intends to address the needs of rural population in key areas of agriculture, education, vocational training, health and hygiene.
Through the CSC scheme, the government committed itself to addressing the divide and brought its rural citizens closer to the economic opportunities available to their urban counterparts.
To know more about our offerings under CSC schemes, please download the documents given in the right hand side of the page.
Land and property records management is one of the most formidable tasks for a state government as it needs constant updates, rigorous monitoring and full of legal tangles.
Besides, a large portion of state land is agricultural. Land records are maintained in different prescribed forms registers at the village/ tehsil/district levels and consist of various information like cropped area, type of irrigation, crop type, land ownership, record of land transfer, land revenue etc.
The data available for land records are vast and it is not possible to update without the help of specialized tools.
Speedy updates of records through the use of IT&C tools increases the efficiency and reduces hardship for the public to get certified copies of their own land records with updated details in a short and transparent manner.
CMS is actively working with various state governments for building robust IT architectures for record keeping systems. States like Punjab and Maharashtra have been benefitted by our bespoke solutions.
Our land records systems have brought a great deal of transparency on the subject of ownership and category of properties. This change is helping state governments draft their policies and plan investments in a more prudent way.
Benefits Of CMS Land Record Systems
- Landowners can access land records and procure land and revenue certificates from any place, any time.
- The central database system help government offices and village level entrepreneurs, as the documentation process became more efficient with having search interface in place.
- The number and nature of transactions is accounted for. The system brings in great transparency between landowners and government offices.
- Barcode on land records helps government agencies crack down on cases of forgery and land-grabbing.
- Removal of junk characters from the database curtails redundancy in the documentation of land and revenue certificates.
Program Objectives
- Improve delivery of Land record services to citizens
- Effective and efficient way to improve the revenue collection of state
- Bring more transparency and reduce red tape from land record department
- Speedy updation of crop records for better planning of resource
- Access to information and data base from any corner of the state
- Creation of qualifying manpower through IT education at all levels and deploy available resources in rural areas.
Case Studies
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CMS revamps land Record system in Punjab
CMS has been playing a pivotal role in revolutionizing e-Governance in India for decades. With a reach of over 1 Lakh villages, CMS is able to use its collective experience in rural/urban infrastructure projects to bring in unforeseen efficiencies in government processes.
One of the service sets that CMS has provided is in Citizen Registration and Documentation, which has helped bring in great efficiency in an otherwise cumbersome process.
While Information and Communication Technologies have been extremely pervasive in the private sector, their effects are yet to trickle down into government services. With the launch of numerous e-governance mandates from the Government to better manage services offered to rural locations, ICT is now having a tremendous impact in bringing the Government and its people closer.
Through its services and team, CMS has helped in automating the entire registration process and the speedy delivery of registered documents to citizens of various states.
Program Deliverables
- Supply, install, operate and maintain the hardware and peripherals in all assigned offices.
- Set up at all locations as functional and operational
- Installation of all requisite software at locations and provide software upgrades.
- Provide consumables to all the offices
- Preparation of site and provide furniture as per standard design & layout.
- Provide adequate technical staff and operators that can handle data entry, scanning the original registered document, archiving on CDs at regular predetermined intervals, capturing thumb prints with thumbprint scanner, digital signature, photographs of parties with digital computer attached cameras etc.
Program Benefits
For Citizens
- Simplifying the process of Registration of documents wherein the documents are registered, scanned and returned to public within 30 Minutes.
- Issue of Encumbrance Certificates and Certified copy of the documents on the same day.
- Accountability and Transparency in the functions of the department.
- Built-in market value intelligence.
- Improvement of efficiency in the department.
- Issue of Encumbrance Certificates from any Sub-Registrar Office.
- Generation of various MIS (Management Information System)
- Reports for the use of the Department/Policy makers in Government/General Public
For Governance
- Documents registered and delivered within 30 minutes
- EC/CC issued on same day
- Elimination of errors in copying the documents
- Reduction in the time of registration process
- Decrease in the number of visits by the public to government office
- Reduction in the cost of services
- Reduction in storage space
- Easy to access & Speedy retrieval of records
Case Studies
CMS simplifies registration process in Karnataka
The rapid growth of road network and number of vehicles pose new challenges to traffic and transportation authorities in India. Responsibilities such as expediting documentation process, maintaining infrastructure and regulating traffic norms are becoming more arduous and complex for transportation agencies. Authorities need capabilities to integrate various locations and offices, making transactions and data collection more accurate, transparent and easy.
To address this mammoth task, CMS’s e-Governance division has created a separated arm for transport and traffic departments. The team has joined hands with multiple civic and transport authorities to design and develop IT architecture, and facilitate transportation-related services to city dwellers. Some of the services offered by the transportation team of CMS’s e-Governance solutions are managing distribution of licenses, e-traffic challan and integrate departments and offices located in remote areas.
CMS has plans to introduce technologies like big data and mobility with an aim to connect citizens with transport-related utilities and services in future.
Being a leading service provider and manufacturers in traffic space, CMS is well positioned to bring various disparate services and departments together. The goal is to provide services into a central manageable console driven approach which makes managing complex issues like traffic a breeze.
Project Benefits
- Simplifying the process of Registration of documents wherein the documents are registered, scanned and returned to public within 30 Minutes.
- Centralized monitoring dashboard with access to all end points across various media like video, nodes, signal states and so on
- Improved traffic management leading to fewer bottlenecks and lesser fuel consumption
- Improved transparency and improved efficiency into license management, processing, grievance management and many traffic based citizen services
Case Studies
CMS introduces e-challan system, helps decongest Bangalore roads
Connect
If you want to know more about the solutions offered by Our
e-Governance Solutions Team,
Please contact our business unit representative at:
022-41259000
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