Linking Technologies, Building Businesses

With three decades of experience in system integration, CMS connects varied technologies to provide unified architecture capable of supporting large scale enterprise applications.

In today’s competitive market, enterprises must have an uncomplicated and efficient IT environment to maintain high productivity and save time and money on the delivery front. The biggest challenge for large-scale organizations is not only to connect various businesses but also to streamline operations and build a single IT platform for different locations, functions and departments. 

Therefore, CMS Computers offers turnkey system integration (SI) services to build and link multiple technology systems with the aim to help you drive your business faster, make it more flexible and efficient. We ensure that our clients get complete peace of mind on the technology front, as our expert SI team works round-the-clock to deliver the best and most cost-effective IT architecture for your business.

What We Do

Our Integration Services includes a bouquet of offerings spanning various industries, sectors and locations: 

• Design and integration of security infrastructure including access control, fire safety and surveillance systems
• Workforce infrastructure
• Integration of Energy solutions
• Network integration
• Enablement of broadcasting and communication technologies
• Data centre
• Cloud Computing
• Virtualisation
• Service delivery infrastructure
• Traffic infrastructure
• Consultancy Services

Our Objectives

• Bring decades of experience and the collective knowledge of our experienced engineers and project managers to build robust and complex IT platforms for clients spanning industries like transportation, banking and real estate.
• Provide efficient and organised delivery mechanisms for large scale IT systems using our collective wisdom of the past through learnings from CMS implementations of the country’s biggest nationwide and overseas technology applications projects.
• Our technology team’s prime motto is to reduce the timeframe of business cycles by using the most advanced technologies and a proper study of existing software applications to curtail redundancy.
• Mitigate input costs in every possible way. CMS as a system integrator does a thorough study of existing IT infrastructure to identify redundant areas of IT architecture. This process helps us make a project more cost-effective for the client and less tedious for ourselves.

CMS brings in rich experience in managing and delivering customised integration solutions. With relentless effort towards quality and project delivery excellence, we bring together our time-tested experience of project management and industry best practices.

Range of Services

• Contact Centre Technology Integration

  CMS helps you bring different techologies together at a contact centre level, so as to have a tightly integrated response management set up. This helps our customers be more flexible in satisfying their business needs.

• Data Centre Integration

  CMS has decades of experience in system integration and bringing different technologies together in the data centre, so as to fuel growing business requirements. Having been in the industry for the last few decades, CMS’s engineers have had the chance to experience a variety of technolgoies, to help make integration a breeze.

• Business Continuity Planning and Disaster Recovery

  In addition to its standard set of integration services, CMS also helps its customers achieve business continuity in the face of natural disasters. CMS offers its customers disaster management services and consults with them to enable them to build stronger continuity plans. 

• Retail Automation

  Automation in retail is something that CMS has been helping with for decades. From POS systems to instore CCTV monitering, we offer it all. Our customers need an integrated and automated approach to problem solving. This is what CMS brings to the table with its retail automation services. 

• Telecom Integration

  Integration of your set up with telco’s can become a highly complicated affair. Given CMS’s experience, we try to make it easier for our customers to integrate easily with telcos with our unique service set.

• Availability Services

  CMS always ensures that its solutions and technologies are always built to be highly available. This way customers dont need to worry about downtime, which always leads to issues with the business.

• 24x7 toll-free contact centre

  Our toll free contact centre is always available and responsive to the calls and complaints of customers.

• Field support

  While we do offer telephonic and electronic support, we rever ourselves in the field support we provide to our customers. Our field agents will be available at your site to help diagnose any issues you might have at hand.

• Customised SLA’s for mission critical operations

  CMS helps you define the right SLAs to get the most out of your implementation. This brings more confidence to our customers - in the end its them we want to succeed.

• Quality processes through Six Sigma for process improvement

  CMS utilizes Six Sigma for process efficiency and brings in a whole new level of efficiency to its implementations for its customers.