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Home       Services        B2C Service Delivery

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Creating New Business Avenues

CMS provides a complete IT network and product delivery model to its clients, connecting them to a large base of rural and urban customers in India.

Delivery model is one of the most important pre-requisites for the success of a product or a service. However, many businesses in India fail to reach out to their target groups due to the country’s diverse demographic and geographical features.

Therefore, CMS offers a unique opportunity to strengthen customers distribution networks of its clients by utilising its nationwide presence, encompassing all eight metropolitan regions and 1.2 lakh villages across India. CMS has collaborated with some of the leading players from industries such as Media, Retail, Healthcare, Finance and Telecommunications to facilitate their offerings through excellent IT infrastructure, a robust payment gateway and extensive distribution channels.

 

What We Do

  • Integration of Technology
  • IT infrastructure
  • Project Management
  • Building distribution platform for product delivery
  • Customer Relationship Management
  • Sales force
  • Payment Gateway

Our Objectives

  • Application of ICT in distribution of customer products and services
  • Enhance market opportunities for partners
  • Fast and Transparent Service Delivery
  • Improve service quality and innovation
  • Provide cost effective services
  • Increase operational efficiency
  • Enhance accessibility of information to citizens
  • Provide an integrated approach to customer relationship

 

CMS through its Citizen Service Centre network as part of its e-Governance initiatives has the ability of reaching out to over 120,000 villages in rural India. These citizens and would be customers have not had the opportunity to consume modern services like mobile phones, internet and so on with much ease, however thanks to CMS’s extensive network, businesses today can partner with CMS to bring rural citizens services ranging from Mobile recharge to railway booking. 

Our Range of Services:

  • DTH/Mobile recharge

    With its highly extensive network of CSCs in different states, CMS allows telecom providers like Airtel, Vodafone, and so on to reach out to a large number of villages in India to bring mobile recharge and television services. 

  • Life and Health Insurance

    CMS enables access to life and health insurance to thousands of villages in India. These services are provided through the CSCs that CMS has established across India

  • Bus and Railway Ticket Bookings

    Providing convenience services to rural India, CMS brings easy booking of bus and railway tickets through its partner network 

  • Employment Services

    CMS’s CSCs not only act as a channel to sell services in Rural India, but they also act as centres of employment or sourcing resources thus providing multiple opportunities to rural citizens across India

  • Financial Inclusion

    Financial inclusion is one of the key services offered by multiple partners using CMS’s delivery channels. CMS acts as an effective executor of financial inclusion plans of the government

  • Sales of solar Products

    Solar products are a great alternative for rural citizens to intermittent electricity that is general available at the rural level. CMS enables and promotes the use of solar products offered by its partners to the citizens that need them the most

  • Domestic Money Transfer

    Given the migratory pattern of many rural citizens to urban centres in the hope of finding better opportunities, there is a need to establish concrete and secure money transfer channels so that these citizens can send their earnings to their families. CMS bings families closer and helps rural citizens take care of their families with our Domestic Money Transfer capabilities 

  • Utility Bill payment

    CMS helps rural citizens manage their utility bills at an access point that is closer and more available than other options that require extensive travel and become quite a problem for villagers with few transport options

  • PAN Card Services

    CMS helps brings banks closer to rural india and provides PAN card services to a previously unaccessible segment of India

  • Electoral Card Services

    In going with its promise to bring people close using technology, CMS also brings electoral card services to rural citizens in a simple, fast and efficient manner

Connect

If you want to know more about the solutions offered by Our
B2C Service Delivery Team,

Please contact our business unit representative at:

sales@cms.co.in

022-41259000

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Corporate Identity Number :- U30007MH1980PLC022235
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